Northern's plans to improve rail services slammed as 'unacceptable' and 'vague' / Northern's service improvements 'could take years' / From Northern trains to Dolly Parton, the institutions that can't quit the fax / Northern says it still uses fax machines to send messages to train crews / Northern rail services embarrassing, mayor says / Northern agrees to scrap railcard fare prosecutions / Northern criticised after young people prosecuted for peak-time railcard use / More delays to northern rail link likely as cost rises to EUR13bn / More train strikes announced for March on LNER and Northern services as Aslef drivers walk out / Northern yet to fix Aspatria mispronunciation